Episode Synopsis "Vulnerable customers and the future regulatory agenda - S1E3"

Host Sarah Isted is joined by PwC guests Sarah Nield and Conor MacManus. We discuss how firms should navigate regulatory expectations around how they treat vulnerable customers, as well as looking ahead to what’s on the regulatory agenda for 2020 and beyond. If you’d like to discuss any of the issues raised in this episode with our speakers, please send an email to [email protected], [email protected] or [email protected].

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More episodes of the podcast Risk & Regulation Rundown

• Navigating disruption and LIBOR transition - S1E1
• Tackling operational resilience and climate risk - S1E2
• Vulnerable customers and the future regulatory agenda - S1E3
• Transforming compliance in a world of AI - S1E4