Main talking points include: None of us ever want to fire a client, but sometimes it’s the best thing to do for all of us. In this episode I look at why this is good for us and our client, how to spot the warning signs and how to actually go about terminating an agreement with a client once the decision has been made. Why is it a good thing to fire a client? Not all clients are a good fit for us, and likewise we’re not always a good fit for them. There can be loads of reasons for this: Different expectationsDifferent valuesDifferent work ethicsBenefits to you / your business: Less stressLess compromise to your processesGives more room to work with a clients that is a better fitBenefits to your client: Less stressful relationshipPotential for a better product at the other endWarning signs that a client isn’t a good fit for youLong periods where the project goes stagnantDelayed communications and / or paymentsA disregard for the “right” adviceNot being a “partner” to the projectMaking demands on the project that are outside of scope, practice or generally outside of your remit as a supplierHow to fire a clientTry to get in there firstDo it in writingOutline why this is the right decision for both you and themOffer to refund costs if at all possibleOffer an alternative solution if you have oneBe proactive in the supply of files, assets, access rights etcOverall – be professional.   Hosted on Acast. See acast.com/privacy for more information.

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