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Episode Synopsis "3 Levels of Understanding Your Customers"
Research from 2022 shows that customers are more likely to switch brands more quickly. This indicates the importance of the relationship between the customer and the brand itself.However, did you know that there are three main levels when it comes to connecting a customer with a brand? Well, that's exactly what we have talked about in our Retail Talk with a fantastic guest - Mitul K. Jain, founder & CEO at refive.
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