Episode 3: The Customer Journey - Planning new customer journeys in light of Covid 19

RED Talks
19/06/2020 15 min Episodio 3
Episode 3: The Customer Journey - Planning new customer journeys in light of Covid 19

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Episode Synopsis

Emer O'Carroll, Qualitative Director talks to RED C Ireland Managing Director, Sinead Mooney, about the impact of Covid-19 on the customer journey, and how important it is not to get it wrong for more emotionally reactive customers.

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