Bonus Episode: Interview with Rick DeLisi

10/12/2021 18 min
Bonus Episode: Interview with Rick DeLisi

Listen "Bonus Episode: Interview with Rick DeLisi"

Episode Synopsis

In this bonus episode, Kristen interviews author of  Digital Customer Service, Rick DeLisi!Kristen and Rick discuss the shift from phone to digital customer service and how it can help both businesses and customers have a better customer service experience.