ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Ep. 41 - Digital Customer Service"
Episode Synopsis
In this episode, Kristen and Russell review Digital Customer Service, by Rick Delisi and Dan MichaeliThese authors explore our changing world and how technology is shifting the customer success field. Listen in and hear Kristen and Russell discuss their strengths and whether or not it's worth the read!Next month, they will review Reimagine Customer Success by Sasi Yajamanyam.
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