In this latest episode, Kristen reviews:The Forever Transaction by Robbie Kellman BaxterThis book discusses different ways businesses can approach subscription models. Though it may not be focused only on Customer Success, there is a lot of useful information in there!Next month, Kristen will review Now, Discover Your Strengths by Don Clifton. The new episode will be available on October 7th, 2021.While she has some books in mind for the rest of the season, she'd love suggestions as well. Email [email protected] with any questions or ideas. As always, thanks for listening!

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