Listen "From Sales-Driven to Product-Led | How Prezzee's Chief of Product Transformed a Startup | Pulse #25"
Episode Synopsis
In this episode of Pulse by Intuji, Julian Wallis speaks with Benoit Garnaud, Chief Product Officer at Prezzee, a digital gifting platform operating in six different markets. With over two decades of experience spanning marketing, product management, and financial services, Benoit shares valuable insights on building product teams, creating meaningful customer experiences, and transitioning from corporate environments to fast-paced startups.Topics Covered:00:00:00 Podcast IntroEpisode snippets and guest background highlights00:01:20 - Introduction and BackgroundBenoit introduces himself and his role at Prezzee00:02:02 - Early Career JourneyDiscussion of experience at American Express and transition into product00:05:55 - Corporate to Startup TransitionInsights on moving from large organisations to fintech startups00:10:12 - Digital Gifting VisionHow Prezzee approaches digital gifting and creating meaningful experiences00:14:24 - Product Strategy & AlignmentDiscussion on business alignment and strategic objectives00:17:49 - Product Development PhilosophyFocus on solving real customer problems vs feature development00:29:12 - Building Product TeamsKey attributes and diversity in high-performing teams00:35:55 - Future of Product ManagementPerspectives on AI and technology evolution00:42:05 - Final InsightsViews on customer experience and industry legacyKey Takeaways from this Episode:Building product teams that balance technical skills with the right attitudeThe importance of customer experience in digital productsStrategies for maintaining startup agility while scalingHow to align product development with business objectivesThe role of innovation in product developmentLearn More About Intuji:Visit our Learning Centre at (https://intuji.com/learning-centre/) for more resources on digital transformation, AI, and business innovation.Connect with Us:Pulse LinkedIn: (https://www.linkedin.com/company/pulse-by-intuji/)Intuji LinkedIn: (https://www.linkedin.com/company/intuji/)Intuji Website: (https://intuji.com/)Don’t forget to like, subscribe, and share this episode if you found it insightful!
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