Amazon.com started more than 30 years ago as the Earth’s Biggest Bookstore but today it is a gigantic machine of machine learning models, algorithms, robots that constantly work on behalf of customers to deliver a wide variety of products all around the world. Amazon Web Services, Amazon Bedrock and AI are at the forefront of AI revolution, thousands of enterprises are using these services and foundational models to tap into the power of AI.How Amazon.com Was Built To Be Insanely GreatLong term (very very long term thinking), we are talking decades and not yearsProblem solving, a view of competitive landscape but focus on obsessing over customers, providing free services like shippingBig ambitions, Think Big because thinking small is a self-fulfilling prophecyMechanisms to review key metrics and follow up weekly in Weekly Business ReviewsBe bold, make big calculated betsCustomer obsession “our mission is to raise the bar across industries, and around the world, for what it means to be customer obsessed""We don’t make money when we sell things. We make money when we help customers make purchase decisions” (Absolute gold, customer obsession in action)He swept me off my feet, he was so convinced that what he was doing was basically the work of God and that somehow the money would materialize"That either-or mentality, that if you are doing something good for customers it must be bad for shareholders, is very amateurish"
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