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Listen "Crossing MSP “No-Man’s-Land” to 40 Employees"
Episode Synopsis
Co-managed backups: daily checks, immutable storage, full quarterly DRaaS testing — all done for you ►► https://bit.ly/3X1L8EDTired of feeling trapped in founder-led sales? Vince Gremillion scaled past the “no-man’s-land” every MSP dreads—while hitting 99% CSAT and out-maneuvering private equity threats. In this episode, Damien sits down with Vince, founder of Restech, to unpack the hard-won systems, culture shifts, and acquisition plays that propelled his MSP from a two-man shop to a 40-person powerhouse.Chapters:0:00 - Intro1:07 - Starting Restech10:00 - Being a Human focused business13:17 - Enthusiasm vs Passion and finding the right people18:58 - Teaching by modeling25:12 - How do you stand out to potential clients?28:10 - Building a business and personal life31:44 - Hitting "no-man's land"41:38 - Showing grace your team45:50 - Dealing with loss47:59 - Growing $1M ARR in one year52:31 - How Restech is going about acquiring55:37 - MSP Titan Questions Connect more with Damien & Vince:Damien: https://www.linkedin.com/in/dstevens/Vince: https://www.linkedin.com/in/vincegremillion/📺 Watch on YT: https://www.youtube.com/@mspmindset
More episodes of the podcast MSP Mindset with Damien Stevens
Focused on Sales, Now a $10M MSP
11/12/2025
Built an $8M MSP in a "Tiny" Market?!
04/12/2025
The MSP That Grew 8x in 5 Years (Here’s How)
30/10/2025
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