Studies show training improves productivity, employee satisfaction, and motivation—all of which boosts staff retention. In this episode, JMFA trainer, Roy Seifert, enlightens us with stories of why training is an easy win for all—from employees to account holders and your organization. Whether its increased morale and job satisfaction or enhanced customer experience and loyalty, training is a valuable tool that should be part of every organization’s plan for success. EPISODE HIGHLIGHTS:1:00 Why ongoing training is important 1:56 How can training apply during a pandemic2:51 Taking the opportunity to learn something new personally or professionally3:30 How can training enhance productivity and more4:10 What the prime motivators are for retention5:02 How creating connection contributes to employee retention 6:43 Final thoughts Roy 

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