Listen "Does your overdraft strategy need a reboot?"
Episode Synopsis
RECORDED WED OCTOBER 20, 2021Listen to the audio of the live webinar, "Does your overdraft strategy need a reboot?" Hosted by Barb Lowman, CUNA Strategic Services President, this Q&A-style session addresses some of the top issues and challenges related to overdraft (courtesy pay) programs.Learn about current legislative efforts and trends in overdraft strategies, including excessive fees and disclosure issues. You’ll also gain insight into how a socially responsible overdraft privilege service delivers value and financial stability. Panelists for this session included credit union CEOs to offer their unique perspectives and subject matter experts from JMFA, a strategic alliance provider for CUNA Strategic Services.PANELISTS:• Stephanie Covington | President and CEO, Government Printing Office FCU (Washington, DC)• Michelle Dwyer | President and CEO, Franklin First FCU (Greenfield, MA)• John Cohron | Chief Executive Officer, JMFA• Cheryl Lawson | EVP of Compliance Review, JMFAKEY AREAS OF DISCUSSION:• What to make of the renewed legislative activity and criticism• How to responsibly address consumer needs• Challenges and misconceptions to overcome• Trending news of some financial institutions announcing changes to their overdraft service• The consequences of not offering an overdraft service or doing away with it• Ways reduce regulatory risk and fulfill expectations from regulators, examiners, and consumers
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