Episode Synopsis "Episode #1 - Eric Steele: Dunkin Donuts & Nelly Rose"
In this inaugural episode of 'Is The Customer Always Right?" we talk to Eric Steele, an executive in the energy industry who tells us his experience at a local Dunkin Donuts where he claims to have a bad experience 98% of the time and talks about the great experience his family has at a local diner. In this episode we hit the streets and test a few things out on our own as well.