Episode Synopsis "What is Cx?"

This is our first episode introducing you to the topic of Cx - what customer experience really means and why some of the largest companies are shifting their strategic focus around it.

Listen "What is Cx?"

More episodes of the podcast Getting Closer to the Customer, a Cx Podcast

• How to get started on a Cx problem
• How do you know you have a Cx problem?
• What is Cx?