Welcome to FranPro Insights Podcast.  If you would like to access our most recent content and to receive updates, you can register here: https://franpro.com/Contact us here [email protected] if you:Want help finding a franchise Would like to be featured on our programWould like help producing or want a podcast produced for youAre a franchise company and want access to our free ROI Tracker dashboardIn this episode, Lance Hood of FranPro interviews Matthew Gourgeot, head of corporate and business development from Thryv. Matthew Gourgeot is an incredible resource for any franchise organization. If you would like to work with Matthew you can reach him here: https://Franpro.vip/GoThryvA few topics we cover in this call are "A simple ​change that can double your online appointment​ bookings" and ​​"How to track & analyze your top/bottom performers and customers". Also covered:​​Want to turn a consumers' "no" or "maybe" into a "yes? Try this​​How companies lose 1 full day each week​ due to inefficiencies​​​​​Americans spend 5-6 hours daily on phones, 70-80% on social apps​​​​​​All-in-one communicates, schedules, markets, and reputation​And moreAre you ready to gain an edge in this highly competitive business environment? Join us as we delve into vital strategies for enhancing customer experience with Matthew Gorgio, the business mastermind at Thrive. Matthew unravels how small businesses can meet the soaring consumer expectations in 2023 using Thrive's all-in-one platform. From managing customer experience to tracking and analyzing a company's performance, this episode is packed with nuggets of wisdom. We also explore the art of streamlining processes, the magic of automation, and the importance of ditching manual tasks. Plus, get ready for a fantastic deal - an annual discount of $1,000 from Thrive!But that's not all! We also focus on an aspect that can make or break your business - your online presence. Matthew enlightens us on how to effectively manage business listings, the impact of online reviews, and the role of social media in today's digital world. We dig into the essentials of social media engagement, leveraging algorithms for better visibility, and the significance of staying organized. So tune in, and empower your small business or franchise with these tried and tested strategies from an industry expert. Embrace the future of business with us!Contact us at [email protected] if you: Want help finding the right franchise for you Would like to be featured on our program Would like help to produce or want a podcast produced for you Are a franchise company and want Free access to our ROI Tracker dashboard *Some of the companies we interview compensate us a commission if you purchase something.

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