Neal Topf and Paul Catherall discuss all things Contact Centre related in an informal setting. A fireside chat without the fire

Latest episodes of the podcast Fireside chats without the fires

• Episode 9 QA/Training and our CX Heroes of the week
• Episode 8 - Cost Savings and #CXHeroes
• Neal and Paul discuss today's contact centre
• Episode 6 - Thumbs up and Thumbs down during COVID!
• Episode Five with Eppie Titong
• Episode 4 of Fireside Chats
• Episode 3 sees Joe Doherty be our first ever guest!
• Episode 2 of our weekly chats regarding all things BPO/Contact Centre
• Our First Fireside Chat