Episode Synopsis "EIS Podcast Episode - 2-Collaboration Customer Exp - 2016 - 04 - 04"

In this second episode, Seth Earley, CEO of Earley Information Science, discusses the topic of how internal collaboration affects customer experience. Seth addresses the issue of complexity, operational silos, workflow and metrics that large organizations face when trying to align their efforts around delivering world class digital experiences.

Listen "EIS Podcast Episode - 2-Collaboration Customer Exp - 2016 - 04 - 04"

More episodes of the podcast Earley On… Weekly Podcast on Information Access and Emerging Machine Intelligence

• EIS Podcast Episode 5: Content Strategy Success Strategy
• EIS Podcast Episode - 4 Making Sense of Website Metrics
• EIS Podcast Episode 3 - Enterprise Search
• EIS Podcast Episode - 2-Collaboration Customer Exp - 2016 - 04 - 04
• EIS Podcast Episode - 1-Intro Machine Learning - 2016 - 03 - 22