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Listen "Mary-Beth Donovan on Customer Value Management: How do you apply the right lens to digital?"
Episode Synopsis
Join our host, Deepak Sharma, in a captivating conversation with Mary-Beth Donovan, Chief Customer Officer at EDB, as they delve into the art of designing impactful customer journeys. This episode unravels the importance of aligning with diverse customer outcomes and harnessing the power of data insights to drive success. Tune in for insightful strategies to elevate your customer experiences, enhancing value and engagement. A must-listen for digital leaders to amplify customer-centric strategies.
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