AI and Customer Relationships: Connect or Deflect - Guy Nirpaz

27/02/2025 34 min Episodio 20
AI and Customer Relationships: Connect or Deflect - Guy Nirpaz

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Episode Synopsis


Join our host, Deepak Sharma, for a thought-provoking conversation with Guy Nirpaz, Founder and CEO of Perspective AI. Explore Guy’s insights on AI’s role in customer relationships, balancing efficiency with human connection, and the concept of customer clarity in a digital-first world. Learn how AI can help businesses scale engagement, enhance trust, and drive value, rather than simply automate interactions.Discover actionable strategies for customer success at scale, leveraging AI to bridge gaps, break silos, and optimize relationships. Gain inspiration from Guy’s journey in customer success and his vision for AI-driven transformation in business. An essential listen for digital leaders and innovators looking to shape the future of AI-driven trust and customer relationships.

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