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Episode Synopsis "B2B E-Commerce after Covid-19"
Teja Devaru from IBM joins us today to talk about how B2B companies approaching digital customer experience and e-commerce after Covid-19. More specifically, we will discuss these questions:How has COVID impacted e-commerce for B2B companies?What do e-commerce mean for different type of companies?Case Study: How auto companies such as GM or Ford is thinking about their eCommerce strategy? What is B2I2E and how does e-commerce benefit these companies? What are the options in building e-commerce capabilities?What are some accelerators they can leverage to build this capability quickly?What are some success factors and key considerations in implementing e-commerce platform quickly?
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