The Age of Agentic AI – Amitabh Misra on the AI Renaissance

CX-WISE By Sprinklr
23/06/2025 24 min Temporada 1 Episodio 29

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Episode Synopsis

Sprinklr CTO Amitabh Misra reveals how agentic AI will revolutionize customer experience in the next 5 years, transforming everything from e-commerce to customer feedback into seamless conversational interactions.Discover why brands must deliver "luxury experience to every single customer" and how unified omnichannel platforms are becoming essential for survival in the AI-driven future of CX.

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