Episode Synopsis "Season 3: Episode 9, May 4: Managing Managed Service Providers"

A conversation with Kerry Goode, Chief Information Officer, and DeWayne Kendall, Chief Technology Officer, for the City of Durham, North CarolinaKerry and DeWayne share how they perfected a working model that initially was designed to address key IT staff shortages and has grown to much more. Originally a presentation at PTI’s recent Local Government CIO & Tech Leader Summit, this presentation was so interesting it was converted into a Sharkbytes.Net podcast. What they did for the City of Durham can serve as a dynamic model for all local governments to emulate. 

Listen "Season 3: Episode 9, May 4: Managing Managed Service Providers"

More episodes of the podcast CompTIA Sharkbytes

• Season 3: Episode 11: The Last Episode??
• Season 3: Episode 10: A State & Local Government Technologist Views from Many Lenses
• Season 3: Episode 9, May 4: Managing Managed Service Providers
• Season 3, Episode 8: Truth and Consequences – Disinformation and Misinformation
• Season 3: Episode 7, April 5: New York City 311 Call Center Celebrates Twenty Years with 524 million Calls and More.