QM Calibrations- Definition and Best Practices

14/02/2023 22 min Episodio 14
QM Calibrations- Definition and Best Practices

Listen "QM Calibrations- Definition and Best Practices "

Episode Synopsis


Listen in as DaNeece Sheldon, customer success manager at Calabrio gives out all of her QM Calibration secrets. Find out what is a calibration, why do we need calibrations and how can calibrations create fairness, build morale, keep the integrity of the process and more!