Company: 118 GroupGuests: Dylan StevenYear Started: 2017Employees: 1-10The Secret to a Smarter, Stronger Team? Build a Learning Culture What if the best agency investment isn’t more tech or tighter processes, but more learning? In this episode, Dylan Steven of 118Group shares how embedding education and autonomy into his team’s DNA has elevated their work and strengthened their connection. He unpacks how letting go of control actually led to better outcomes and why systems should support people, not restrict them.Inside this episode:How a team book club turned into a powerful cultural cornerstoneThe subtle difference between structure and rigidity and why it mattersThe one shift that helped Dylan take a real vacation without disruptionThe journey of building autonomy without losing consistencyDylan and Russel make the case for shorter books. 

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