Company: NorbellaGuest: Stephanie NorisYear Started: 2009Employees: 1-10Running an agency means solving problems every day, but what if one lesson could make most of them easier? In this episode, Stephanie Norris of Norbella shares how mastering tough conversations, focusing on people, and tackling root challenges have shaped her 16-year journey in business.Key TakeawaysWhy learning to have difficult conversations solves more problems than any process or toolThe pursuit of happy people and great workHow focusing on team growth and culture leads to stronger client resultsWhy chasing shortcuts often backfiresWant a more clarity and control for your agency in 2026? I have three coaching spots available. Let’s see if one is right for you. Visit AnAgencyStory.com and click “Let’s Talk.”

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