What does values-driven leadership look like? Ilene Schaffer and Ann Rhoades, a pioneer in revolutionizing workplace cultures at renowned companies like Southwest Airlines and JetBlue through her firm, People Inc. Today, they discuss how building a culture that attracts and retains top talent can also enhance customer experience.They discuss the critical role of personal relationships and consistent communication in bridging digital divides in remote and hybrid work settings. Ann also shares insights on hiring for values alignment and adapting organizational cultures to today’s dynamic business environment. Tune in to discover the transformative potential of putting values first.- - - - - - - Learn more about Silicon Valley Change Website | LinkedIn | YouTubeConnect with Ilene Schaffer Website | Instagram | LinkedIn This show is produced and edited by the team at Palm Tree Pod Co.

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