What if communication was the most important clinical skill we have? And what does communication have to do with wellbeing and job satisfaction? How can we learn to improve our communication skills? Find out the answer to these and more questions in our most recent episode on clinical communication! Host Petra Agthe and our guest Helen Øvregaard dive deep into the topic and touch on related themes such as trust, empathy, emotional intelligence, active listening, vulnerability, contextualised care and the power of a full and authentically expressed apology. You can find more information about Helen and this fascinating topic below. Communication techniques mentioned:The Four Habits ModelCalgary-Cambridge GuideMotivational InterviewingBooks:Skills for Communicating in Veterinary Medicine by Cindy L Adams and Suzanne KurtzCompassionomics by Stephen Trzeciak and Anthony Mazzarelli Associations and Special Interest Groups:Relationship-centred Veterinary Medicine at the Ontario Veterinary College on LinkedIn https://www.linkedin.com/company/relationship-centred-veterinary-medicine-at-the-ontario-veterinary-college/posts/?feedView=allOslo Communication in Healthcare Education and Research https://ocher.noSpecial Interest Group ‘Communication in Veterinary Healthcare’ as part of International Association for Communication in Healthcare: https://each.international/organisation/sigs/communication-in-veterinary-healthcare/Where to find Helen:Website: http://www.vettalk.noLinkedIn: https://www.linkedin.com/in/helen-øvregaard-31979151/Previous episodes you may be interested in:Active Listening with Mark TurnerVulnerability with Megan AldersonCompassion with Katherine Wakelin and Megan DavisThis podcast is in partnership with the Veterinary Information Network (VIN). More about VIN here.We value your feedback! Please email us your thoughts, ideas and suggestions to [email protected] or follow us on LinkedIn and FacebookWant to find out more about our hosts ? Follow on LinkedIn https://www.linkedin.com/in/petra-agthe-562bb65bhttps://www.linkedin.com/in/clive-elwood-b7aba216/ Credits: Music- Deep Ambience by Coma-Media, Pixabay; Images for Artwork- OpenClipart-Vectors, Pixabay

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