In today's episode host Petra Agthe and guest Mark Turner explore the power of an every day activity: listening. However, as so often, what seems a simple enough thing on the outside is actually a lot more difficult when we try to do it well. And so it turns out that active listening is a skill that requires intention and sometimes a bit of practice. However, the benefits can be huge, because active listening is essential for building trust and psychological safety. But how can we get better at it? Listen in and you can find out more! Resources mentioned in this episode:Books:Speak Up: Say What Needs to Be Said and Hear What Needs to Be Heard by Megan Reitz and John Higgins https://www.goodreads.com/en/book/show/51966260-speak-upThe Human Moment: The Positive Power of Compassion in the Workplace by Amy Bradley https://www.goodreads.com/book/show/51493034-the-human-momentPodcast: Simon Sinek and Deeyah Khan about extreme listening https://simonsinek.com/podcast/episodes/extreme-listening-with-deeyah-khan/Where to find Mark:Website: https://vetqit.co.ukLinkedIn: https://www.linkedin.com/in/mark-turner-386a31111/This podcast is in partnership with the Veterinary Information Network (VIN). More about VIN here.We value your feedback! Please email us your thoughts, ideas and suggestions to [email protected] or follow us on LinkedIn and FacebookWant to find out more about our hosts ? Follow on LinkedIn https://www.linkedin.com/in/petra-agthe-562bb65bhttps://www.linkedin.com/in/clive-elwood-b7aba216/ Credits: Music- Deep Ambience by Coma-Media, Pixabay; Images for Artwork- OpenClipart-Vectors, Pixabay

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