Ever wondered how a simple coffee shop can turn into a bustling community hub? Join us as we spill the beans with Jen Fizer, a visionary who's redefined the potential of local coffee shops. Jen has transformed the humble Brick House Coffee Bar and Eatery located in the heart of Harrisville, Missouri into a vibrant gathering spot. In this episode, she shares her intriguing journey of turning an 1880s building into a modern-day haven while navigating the digital age successfully.If you're interested in effective leadership, this episode will quench your thirst. Jen, a master of communication, sheds light on her innovative approach to managing and mentoring an experienced team. She discusses the delicate balancing act of leadership and mentorship, emphasizing the importance of open communication in executing change. This conversation is a goldmine of insights on how to engage and encourage employees who are eager to make a difference.But it doesn't stop there! Jen takes us through her proactive efforts in community engagement. From joining local boards and initiating monthly events to creating a scholarship in honor of her late husband, she’s truly put her coffee shop on the map as the heartbeat of Harrisville. As she passionately shares her expedition into public speaking and the transformative power of change, you'll be left inspired by the immense satisfaction of making a difference in a community. Brew yourself a cup of your favorite blend and tune in for an enriching conversation with Jen Fizer.NOTABLE QUOTES"Brick-and-mortar is, in a lot of ways, the most expensive route that you can go. But it also gives me so much more opportunity to connect with the community, to create this atmosphere of ‘this is where people want to be.’" – Jen"When we did have younger kids, I really enjoyed being able to be their first job, teach them life skills." – Jen"You do need to connect with people, but when they’re that much younger, they seem to be just hungry to learn. So teaching is really almost the way that you’re connecting with them." – Philip"If we have an employee—I don’t care how good they are at their job—who are toxic to the rest of the staff and are creating an environment where the rest of the staff is starting to turn, I want them gone." – Jen"Make sure that you have the staff that you want and you can train the right attitude, but the wrong attitude will never change." – Jen“You can teach hard skills but people skills are one that you just learn over time." – Philip"I like communication probably more than anything." – Jen"I’ve become so comfortable just speaking in front of groups that it’s like I can do it on the fly. It makes you comfortable in any situation, no matter who you have to talk to." – Jen"Personally, I feel like I’ve made better connection with people—I can relate to people better—being able to communicate well with them." – Jen“I felt like I was always overlooked. Then, because I started speaking, more people have started to admire the fact that I get up and speak." – Philip"If you just sit back and don’t take that initiative to start talking to people, you will just fade away and people won’t notice you." – Jen"Whatever your current situation is can change." – JenRESOURCESJenWebsite: https://www.brickhouse.coffee/ Instagram: https://www.instagram.com/brickhouse_coffeebar/ LinkedIn: https://www.linkedin.com/in/jennifer-fizer-73354631/Facebook: https://www.facebook.com/jennifer.fizer.5  PhilipInstagram: https://www.instagram.com/iamphilipsessions/?hl=enTikTok: https://www.tiktok.com/@philipsessionsLinkedin: https://www.linkedin.com/in/philip-sessions-b2986563/Facebook: https://www.facebook.com/therealphilipsessionsSupport the show

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