In this episode of Training That Works, Rustin Schroeder talks with Achal Channarasappa, Head of Solutions Engineering at Superblocks, about what happens when training moves from theory to touching the real thing.Achal shares how his team discovered a faster, smarter way to onboard by throwing out the endless video libraries and replacing them with live, 90-minute hackathons. The result? Reps and customers reach their “light-bulb moment” in hours instead of weeks. But getting there took some bold moves… including turning failed LMS training into a hands-on system that scaled across technical and customer teams.He also reveals why empathy, not technology, drives the best training results and how a single mindset shift turned frustrated users into raving fans. If you’ve ever wondered how to make people actually care about the training you build… this conversation shows you exactly how he did it.🎙️ Training That Works — where top performers share what actually works. 🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

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