In this episode of Training That Works, Rustin Schroeder talks with Casey Poston about why the best training programs don’t sound like training at all.Casey reveals how most leaders unknowingly kill engagement by forcing people into rigid scripts and checklists. He explains how to unlock authentic communication by getting reps to use their own words and why this simple shift drives confidence, connection, and real performance.They dive deep into the psychology behind motivation, showing how asking what demotivates people often uncovers more than traditional engagement surveys ever could. Casey shares practical examples of how to build psychological safety in a training culture, how technology can amplify, not replace, human connection, and why every training leader should measure outcomes in emotions, not just metrics.If you’re a business leader, trainer, or coach who’s tired of surface-level results and ready to create training that actually sticks, this episode will change the way you think about communication and culture.🎙️ Training That Works — where top performers share what actually works. 🔥 Email Magic™ turns average communicators into credible, respected voices. 👉 email-magic.com

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