Episode Synopsis "Boeing 737 Max - How NOT to manage a crisis"
Not long after the crash of Ethiopian Airline in March, the grounding of Boeing 737 Max fleet was swiftly swept through worldwide. In light of this difficult time for Boeing, the firm, however, had not managed the crisis in a timely and effective manner as expected. In this episode, we'll probe into the key aspects of crisis management and shed light on perhaps how Boeing should have dealt with the incident in the first place.