Training, Trust, and the Second Pair: Rethinking Optical Performance

26/05/2025 24 min Temporada 1 Episodio 56
Training, Trust, and the Second Pair: Rethinking Optical Performance

Listen "Training, Trust, and the Second Pair: Rethinking Optical Performance"

Episode Synopsis

How do you drive more revenue from your optical department—without pressuring patients or alienating staff? In this episode, Mike Della Pesca, President of Quantum Optical, joins us to talk about the mindset, process, and people behind successful second pair sales. We dig into staff training strategies, how to turn lifestyle conversations into revenue, and why the white coat’s words matter more than the sales pitch. This is a must-listen for any practice looking to grow optical performance the right way.Subscribe to GPN Visions for more content like this, delivered to your inbox about once a week