ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Winback for Knowledge Services with Susan Trivers"
Episode Synopsis
This week my guest is Susan Trivers and if you’re in a knowledge services firm, this episode is for you. Susan is going to show you how to win more business from your past clients with her "Top of Mind" framework. And she tells the story of using the framework with one of her clients to win back 12 out of 20 of their lost clients!
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