In this episode, I welcome Ken Trupke, president of Clarity Advisors, to the show.Ken shares insights on winning back lost business, including his remarkable story of recovering a seven-figure deal. He also discusses how to align and engage teams while improving communication—and the profound effects these strategies have on both company culture and the bottom line. Tune in to hear Ken's insights for turning business setbacks into successes. 00:23 Meet Ken Trupke: President of Clarity Advisors01:19 Winning Back a 7-Figure Lost Customer04:19 Strategies for Staying Engaged with Customers08:06 The Importance of Asking for Help12:58 Improving Team Communication and Alignment21:49 Final Thoughts and Contact Information

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