Episode Synopsis "The Treatment Room Podcast – You are in the customer service industry – whether you like it or not!"

In this latest podcast of ‘The Treatment Room’, Phil and Andy discuss how the therapy world is all about customer service. This includes them discussing: Expectation matching Competitiveness of the  industry Customer journey is your product Understanding customers Feedback Service improvement Consistency of its delivery A plan and a process to deliver well Team required […] The post The Treatment Room Podcast – You are in the customer service industry – whether you like it or not! appeared first on Elevate Your Clinic.

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More episodes of the podcast The Treatment Room

• The Treatment Room Podcast – What’s going to make the difference to the profitability of the business?
• The Treatment Room Podcast – You are in the customer service industry – whether you like it or not!
• The Treatment Room Podcast – Marketing and Sales
• The Treatment Room Podcast presents Hot Topics 2022 – Expectation, Training & What Will You Pay For?
• The Treatment Room Podcast presents Hot Topics 2022 – Internal conflict
• The Treatment Room Podcast presents Hot Topics 2022 – Foundation Programme
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• The Treatment Room Podcast presents Hot Topics 2022 – Red Flags, Internal Process and learned experiences
• The Treatment Room Podcast presents Hot Topics 2022 – KPIs, Learning & Development and Organisational design
• The Treatment Room Podcast – Call management/ Team performance/ What are the things only you can do?