The Customer Experience Is The Future Of Business w/ John Kaufmann

The Customer Experience Is The Future Of Business w/ John Kaufmann

The Social First Movement

03/03/2020 9:32PM

Episode Synopsis "The Customer Experience Is The Future Of Business w/ John Kaufmann"

Do you want to know what a startup incubated in a Fortune 50 company feels like?  In this episode we sit down with John, Co-Founder of GoFleetly and discuss his intrepreneurship experience, ranging from pivoting a business idea, pitching in Silicon Valley, receiving millions in funding, and changing the shipping landscape for businesses of all sizes. GoFleetly provides same day shipping for retailers. In this episode we discuss why the customer experience is the future of the digital age. Customers expectations are changing and as businesses it's our responsibility to adapt to the new customer expectations. John and I discuss how and why businesses need to adapt to continue to grow.

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