Episode Synopsis "Results from the State of Engagement Report on becoming digitised "

Twilio recently conducted a report all about the State of Customer Engagement for APAC.  Here are some key findings from the report.  98% of businesses say their use of video communications with customers accelerated more than other channels during the pandemic. More than 3 in 4 organisations now use video communications with their customers. 85% of businesses say digital communications are critically or very important to their current survival during the pandemic. 98% of organisations say not digitising their customer engagement would have negatively impacted their business. Want to join my waitlist for my upcoming Social Media Course - www.pinkcowsocial.com.au/waitlist  Want social media tips and tricks? Join my Social Moovers FB group - https://www.facebook.com/groups/386640322511874

Listen "Results from the State of Engagement Report on becoming digitised "

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