Mark Hocknell on Customer Centricity, Net Promoter Scores and Managing Your Team.

The Push
01/03/2017 1h 6min
Mark Hocknell on Customer Centricity, Net Promoter Scores and Managing Your Team.

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Episode Synopsis

In this episode we talk to Customer Centricity expert Mark Hocknell.We speak about the challenges Mark faced managing large teams and projects in the corporate world.Also discussed is the benefits of understanding Net Promoter Scores, learning how to manage your team and a new take on demographics.I hope you enjoy!

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