Financial Transparency to Build A Strong, Educated Team with Vince Torchia

16/07/2025 17 min Episodio 117

                    Financial Transparency to Build A Strong, Educated Team with Vince Torchia

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Episode Synopsis


In this episode, we dive into why financial transparency isn't just good leadership—it's essential for building a strong, educated team. From using scoreboards and company-wide “State of the Union” meetings to walking through the Penny Exercise, Vince breaks down exactly where every dollar goes in your business. Tune in to learn how sharing the numbers empowers your team and drives smarter decisions across the board.
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00:00 - Start00:31 - The Importance of Financial Transparency and Literacy01:32 - Tools for Financial Transparency04:39 - Monthly Team Communication06:31 - The Penny Exercise16:13 - Key Takeaways
 
Show Notes

Public dashboards drive transparency: Display real-time performance metrics on monitors visible to all team members. When everyone can see job performance, hours, and revenue data, they naturally connect dots and improve performance. "The scoreboard is just out there. The teams can see the numbers, they can interact with them... Whether they know English, whether they know Spanish... they can look at numbers and tie dots together freely."
Monthly state of the union meetings: Gather the entire organization monthly to discuss company performance, goals, and future direction. Make it bilingual and inclusive so everyone gets the same message. "Think of it as our monthly state of the Union. We update the organization in totality... Are we ahead on goals? Are we behind on goals?"
The penny exercise teaches financial literacy: Use a $1 job (100 pennies) to visually demonstrate how revenue flows through direct costs, overhead, and profit. This makes complex financials accessible to everyone. "We sold a $1 job. We got a hundred pennies for it... How many pennies are we taking off the table right away just to cover the expenses of that job specifically?"
Financial transparency is cultural, not financial: Don't avoid sharing numbers because you're worried about the data - fix the culture or improve the systems that create better data. "These are not financial conversations. These are cultural conversations... we don't have a finance problem, we have a culture problem."
Direct costs vs. overhead education: Help teams understand that some costs are tied directly to jobs (labor, materials) while others exist regardless of sales volume (rent, insurance, salaries). "We have what overhead... those expenses that we have at the organization are going to be there whether we sell a job or not."
Visual learning works across barriers: Numbers and visual displays communicate effectively regardless of education level or language barriers. "Whether they didn't graduate high school or they ha...

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