In this episode of The Good Builder Podcast, Aaron sits down with Phil from GJ Gardner Homes Brisbane North to unpack a real construction journey — from starting an apprenticeship in 2008 to becoming a franchise owner alongside business partner Chris McNeil.Phil shares how a strong sporting background shaped his discipline as a builder, why customer experience matters more than perfect builds, and how trust, transparency, and leadership underpin long-term success in construction. The conversation covers partnerships, franchise life, acreage building trends in Brisbane’s outer north, and the small one-percent decisions that separate average builders from great ones.This is an honest, grounded discussion about what it really takes to build a sustainable business, earn five-star reviews, and leave a lasting reputation in the industry.If you’re a builder, apprentice, or business owner wondering what “good” actually looks like in practice — this episode is for you. 

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