In this episode of The Good Builder Podcast, Aaron continues the conversation with Phil from GJ Gardner Homes Brisbane North, diving deeper into what it takes to build a strong, sustainable building business — not just great homes.Phil opens up about partnership dynamics with co-owner Chris McNeil, how clear roles and trust underpin their success, and why customer experience has become the backbone of their operation. From slab parties and transparent leadership to handling mistakes with compassion, this episode lays out what five-star building businesses actually do differently.The discussion also explores acreage building trends across Brisbane’s outer north, knockdown rebuild demand, franchise life, and why builders who focus on people — clients, staff, and partners — consistently outperform those who don’t.If you want a practical blueprint for building trust, strong partnerships, and a reputation that lasts, this episode is worth your time

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