Episode 17: The Role and Power of Franchise Advisory Councils
In this insightful episode, hosts Tim Morris, Natalia Shvarts, and Kevin Aires explore the importance of Franchise Advisory Councils (FACs) in creating successful, collaborative franchise networks. They dive into key questions such as when to establish an FAC, how it should function, and the value it brings to both franchisors and franchisees.
💡 Key Discussion Points:

Building Communication Channels: FACs as a tool for fostering open dialogue and collaboration between franchisors and franchisees.
When to Start: The hosts debate whether FACs should begin with the first franchisee or when the network grows to a certain size.
Representation and Roles: How to select members equitably and ensure diverse perspectives while maintaining a focus on the greater good of the network.
Innovation and Feedback: Leveraging FACs to gather marketplace intelligence, refine processes, and drive innovation.
Cultural Impact: How the effectiveness of an FAC is deeply tied to the franchise’s culture and communication norms.

Whether you're a franchisor wondering how to manage growth or a franchisee looking to understand the benefits of collaboration, this episode offers actionable insights and best practices for creating and running effective Franchise Advisory Councils.

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