In this episode of The FranChat Podcast, Tim, Natalia, and Kevin unpack a truth that every franchisor knows — but not every system plans for: franchisees are not all the same.They explore how personal background, learning styles, emotional factors, and even hidden challenges can all affect how a franchisee shows up — and scales. From using personality profiling tools like DISC, to embracing neurodiversity and flexible onboarding, the team highlights practical ways franchisors can build stronger, more adaptive support systems.You'll also hear insights on:Why “one-size-fits-all” training often falls shortThe myth of the perfect franchiseeThe danger of treating every underperformance as a skill issueCoaching your team and your franchisees for better communication and outcomesCreating culture without compromising brand consistencyWhether you're onboarding your first franchisee or supporting a growing network, this episode will help you lead with empathy, adaptability, and smarter systems.

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