The Forefront of Automation (by Intradiem)

This forum for contact center professionals shares the challenges and shines a spotlight on the success stories of their peers. Steeped in the art and science of contact center workforce management, these workforce heroes have leveraged automation to overcome the daily challenges of the complex contact center environment. Learn how their automation journey has transformed their contact centers and their careers.

The Forefront of Automation (by Intradiem)

Latest episodes of the podcast The Forefront of Automation (by Intradiem)