What Today’s Customers Expect from Utilities – A Chat with Joanne Fletcher, Utility Expert and AGENT511 Consultant

The Digital Voice Of The Customer
11/10/2020 15 min
What Today’s Customers Expect from Utilities – A Chat with Joanne Fletcher, Utility Expert and AGENT511 Consultant

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Episode Synopsis

Today's customers expect timely, easy-to-access, interactive communications from their utilities. However, they will never compromise on trust or quality. We're very excited to bring you our first podcast, where Jay Malin, Managing Director of AGENT511, discusses these and many other topics with Joanne Fletcher, utility expert and AGENT511 consultant.

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