Episode Synopsis "Latest Trends and Innovations in Outage Communications – A Chat with Russ Henderson, Senior Research Manager at Chartwell"

What are some of the latest trends and innovations in outage communications? In our newest podcast Jay Malin, Managing Director of AGENT511, sat down with Russ Henderson, Senior Research Manager of Outage Communications at Chartwell, the leading utility research organization.

Listen "Latest Trends and Innovations in Outage Communications – A Chat with Russ Henderson, Senior Research Manager at Chartwell"

More episodes of the podcast The Digital Voice Of The Customer

• Increase Customer Loyalty During Outages – A Chat with Russ Henderson, Director of Research & Councils at Chartwell
• Helping Public Safety, One Conversation At A Time – A Chat with Paul Guest from Zetron, a Codan Company
• Safeguarding College Campuses during COVID-19 – A Chat with Chief Thompson (Arizona State University)
• The Unstoppable Growth of Alternative Payment Methods – A Chat with Krystle Ramos
• CTO Chat: 2021 Technology Outlook – Top Trends for Enhancing Digital Customer Experiences in 2021
• CTO Chat: 2021 Technology Outlook – Digital Habits in a Global Pandemic
• Latest Trends and Innovations in Outage Communications – A Chat with Russ Henderson, Senior Research Manager at Chartwell
• What Today’s Customers Expect from Utilities – A Chat with Joanne Fletcher, Utility Expert and AGENT511 Consultant