Increase Customer Loyalty During Outages – A Chat with Russ Henderson, Director of Research & Councils at Chartwell

The Digital Voice Of The Customer
28/09/2022 28 min
Increase Customer Loyalty During Outages – A Chat with Russ Henderson, Director of Research & Councils at Chartwell

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Episode Synopsis

In this episode our CEO Jay Malin meets with Russ Henderson, Director of Research and Councils at Chartwell, to discuss their experiences working with leading utilities to create successful customer engagement programs.

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