Episode 47: Inktel President Dan Arriola on Sales Leadership, Hiring, and High-Performance Culture

22/09/2025 25 min

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Episode Synopsis

In this episode, we sit down with Dan Arriola, President of Inktel and host of The Happy Customer Channel podcast, to talk about what it really takes to build high-performing sales teams, lead with standards, and protect company culture without lowering the bar.With 25+ years of experience running a people-first, performance-driven business, Dan shares the systems, hiring frameworks, and mindset shifts that separate real operators from the rest.What we cover:✔️ Sales leadership that actually drives results✔️ How to hire top talent — and spot red flags fast✔️ Why culture isn't about being a family — it's about high standards✔️ The real reason most sales majors don’t work in the real world✔️ Building process, visibility, and accountability across teams✔️ Why “control the controllables” works in football and business✔️ Lessons from growing up in an entrepreneurial householdEdge of the Episode:“We’re not a family. We’re a high-performance team. And that means standards don’t bend just because someone’s nice.”Visit ontheball.co to learn more about how we help you drive more sales, develop better leaders, and elevate performance. 🎙 New episodes drop every Monday — powered by @ontheball.coFOLLOW US:Instagram: @thedailyedgepodLinkedIn: @ontheballWebsite: ontheball.coLISTEN ON AUDIO:Spotify: https://open.spotify.com/show/30CuYNmGxbwjv6o694qlHLApple: https://podcasts.apple.com/us/podcast/the-daily-edge/id1799962626#TheDailyEdge #SalesLeadership #HighPerformanceTeams #CultureWins #HiringRight #ControlTheControllables #OnTheBall #DanArriola #HappyCustomerChannel #PeopleFirstPerformance

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