The CX Leader Podcast | A resource for customer experience leaders

The CX Leader Podcast | A resource for customer experience leaders

Por: Walker Information
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
340 episodios disponibles

Latest episodes of the podcast The CX Leader Podcast | A resource for customer experience leaders

Mostrando página 12 de 17

Navigating the Crisis 09/06/2020
How CX is evolving into XM 02/06/2020
Turn Back Time: Take Home Value from the COVID-19 Series 26/05/2020
Calling for Alignment 19/05/2020
Make It Personal 12/05/2020
Here to Help 05/05/2020
Small Data Leads to Big Change 28/04/2020
Relationship Advice for CX Leaders 21/04/2020
Voice of the Customer through the Employee 14/04/2020
Crisis Communication for CX Leaders 07/04/2020
Virtual Workshops 31/03/2020
It's not your grandmother's A.I. 24/03/2020
The Role of CX During a Crisis 17/03/2020
The Community Experience 10/03/2020
The Value of Customers, part 2 03/03/2020
The Value of Customers, part 1 25/02/2020
Flying Cars and Hoverboards 18/02/2020
Automating (some of) your CX 11/02/2020
Who you gonna call? (Your client, of course!) 04/02/2020
It's "Client" Experience 28/01/2020
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